We help auto dealers brand the customer experience!
Chrysler, Dodge, Jeep, and RAM offer some of the best quality vehicles in the market. The challenge is in getting more consumers to come in and test drive these wonderful vehicles.
If your dealership provides a great customer experience, Carfolks has a simple solution to BRAND that experience. Carfolks then wraps that validated experience around powerful engagement marketing events to drive showroom traffic and build trust. More people in the showroom test driving vehicles means more sales every month.
Our exclusive “Love the Experience” campaign shows customers and employees how important they are in growing the business and enhancing relationships at every level.
If your dealership wants to show auto shoppers that you really do care about them, then we invite you to call us at 216-712-6712. We guarantee you will Love the Experience.
Our Love The Experience Program Does 3 Simple Things:
1) Highlights your team’s performance in sales and service departments
2) Offers social proof your dealership provides a better customer experience than your competitors
3) Provides unique engagement marketing strategies to drive more traffic to your dealership
Dealers on Carfolks Post Videos to Engage Their Prospects
Auto shoppers love videos, so dealers on Carfolks can post national commercials, salesman or service manager introductions, customer testimonials, or local television spots and change them anytime to engage prospects and customers.
Carfolks is built on faith based principles to help auto dealers focus on the things that really matter in life; our spiritual health, our family, and our community. In an industry not known for its integrity, we offer social proof that reassures customers, employees, and the community that your dealership operates at a level where you truly value these relationships, and work hard to serve your neighbors in a straightforward fashion. Read More
Empower Your Employees
Every day more employees feel disengaged from their company and from their customers. Working in auto retail is challenging at times, that’s why it is critical to recognize team members for doing a good job. When customers post comments about the great performance of individual sales or service professionals, they take more pride in their efforts and work a bit harder the next time to ensure great customer service.
Leverage Customer Loyalty
There is a big difference between customer satisfaction and customer loyalty. Loyalty requires relationships, not just a singular transaction. The more long term employees a dealership has, the more relationships take root, are cultivated, and harvested again and again. Carfolks works with dealerships to provide the tools and engagement opportunities that help maintain and grow a loyal employee team.
Simple Social Engagement
We all know the importance of being good neighbors. Now that auto buyers have the ability to instantly post any comments they want on social media channels, it’s important to ensure dealership employees are polite, act responsibly, and strive to offer each customer the utmost in respect and patience. Carfolks then makes it easy to post customer comments on social sites recognizing a great customer experience.
Carfolks.com offers the most comprehensive, cost effective, feature packed solution showing auto shoppers that dealers care about them, dealership employees, and the customer experience.
Call us at (216) 712-6712 to sign up for this program or to hear more about the Carfolks solution.
The Carfolks Solution is an independent program designed to promote franchised auto retailers, and is not affiliated, endorsed, or part of any vehicle manufacturers’ official marketing programs. Images, logos, and any copyrighted materials are the property of the copyright holder.
“Love The Experience” is the Intellectual Property of Carfolks.com LLC and this branded marketing program is for the use of Carfolks subscribing dealers only. Unauthorized use of the “Love The Experience” slogan, marketing materials, supporting items, and branding is prohibited.